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Last updated December 6, 2023

In this guide, you will find summarized details on WestJet Vacations terms and conditions. Click the link below to read the complete WestJet Vacations terms and conditions:

Payment

WestJet Vacations accepts American Express®, Mastercard®, Visa® and Visa Debit®, and the WestJet gift card. WestJet dollars can be used towards payment of the base price of an eligible WestJet Vacations package and land-only booking available through WestJet’s Contact Centre. WestJet dollars cannot be applied against taxes, fees or charges and can only be used for new bookings.

IMPORTANT: WestJet Vacations does not accept overpayments on bookings. Commission will be retained for bookings that exceed the published package price.

Bookings

WestJet Vacations products can be booked in SIREV and RevNet, offering you a self-serve option to sell WestJet Vacations packages and hotels to your clients.

You can secure a WestJet Vacations package or land-only booking with a deposit of $250 per person (up to 45 days before departure), with final payments due no later than 45 days before your client’s departure. Your commission will be settled 5 to 7 days after the final payment has been received.

See full details on the WestJet Vacations settlement schedule.

REMINDER: We will pay commission on the full value of packages rebooked up to September 30, 2022, where WestJet COVID-19 dollars are being redeemed, provided the WestJet dollars being applied were from a COVID-19 related package cancellation. COVID-19 dollars have a one-time exception to be applied against taxes, fees, or charges. A minimum redemption amount of 50 WestJet dollars per booking applies for WestJet Vacations package bookings.

Activities

Activities (including Disney Park passes) now follow the terms and conditions of the package, including cancellations. You do not need to pay for activities up-front. If you need an activity barcode or confirmation so your client can register their tickets or make reservations in advance, payment will be required at that time.

Changes

Changes prior to departureChange fee

21 days or more

$100 per person + GST

Terms and conditions

  • Applies to vacation packages or for land-only bookings, before the first check-in at the hotel.
  • Changes will be rebooked at current prices at the time of the change.
  • Changes are subject to applicable supplier rates, charges and change fees.
  • Change of property is subject to the WestJet Vacations change fee.
  • Vacation packages booked with Premium or Business fares will not be charged the WestJet Vacations change fee.
  • One name change is permitted for a fee of $100 + GST at least 21 days or more before departure
  • Single occupancy name changes are not permitted.

Click the link below to read the complete WestJet Vacations terms and conditions:

Cancellations

Vacation packages or land-only bookings travelling on or after May 1, 2023:

Cancel prior to departureCancellation fee/Refund value to original form of payment

24-hour policy (from original time of booking)

Full refund

45 days or more

$250 per person (loss of deposit) and the remainder refunded

44 – 21* days

50% of total price refunded*

20 days or less

100% non-refundable*

*Including Premium and Business

Terms and conditions

  1. Applies to vacation packages or for land-only bookings, before the first check-in at the hotel.
  2. Excludes WestJet Vacations Group bookings.
  3. Activities (including Disney Park passes) now follow the terms and conditions of the package, including cancellations. You do not need to pay for activities up-front. If you need an activity barcode or confirmation so your client can register their tickets or make reservations in advance, payment will be required at that time.
  4. Unless otherwise specified, hotel rooms marked as non-refundable are 100% non-refundable at any time.
  5. Hotel and other suppliers may have cancellation fees that will apply at the time of cancellation.
  6. Round-trip Premium fares or Business fares will not be charged the cancellation fee and/or the deposit will be refunded if cancelled 45 days or more from departure date.

Click the link below to read the complete WestJet Vacations terms and conditions: