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Updated June 8, 2022

In this guide, you will find details on the WestJet Vacation Travel Protection Plan terms and conditions.

WestJet Vacations Travel Protection Plan allows for increased flexibility with changes and cancellations and provides peace of mind for your clients. The Travel Protection Plan is available for WestJet Vacations destinations in Canada, the United States, Mexico and the Caribbean.

Included in Travel Protection Plan

Booking changes

One time fee waived

Name change

One time fee waived*

Booking cancellations

One time fee waived

Refund on cancellations 21 days or more

Yes, see terms and conditions

Full Travel Credit on cancellations within 20 days

Yes, see terms and conditions

Hurricane and Tropical Storm Protection

Yes

Review terms and conditions for full details on change/cancel details

Destination

Travel Dates

TPP Cost

Canada and the U.S.

For travel between December 10, 2022 – January 10, 2023

$99 + GST per person

Canada and the U.S.

For all other travel dates

$59 + GST per person

Mexico and the Caribbean

For travel between December 10, 2022 – January 10, 2023

$129 per person

Mexico and the Caribbean

For all other travel dates

$89 per person

Terms and conditions

  • TPP is commissionable at 15%
  • TPP must be purchased at the time of booking by all guests sharing a room accommodation and is non-refundable.
  • TPP is not available for WestJet Vacation group bookings
  • TPP is not available for Sandals, Beaches and Grand Pineapple Beach Resorts
  • Car rentals, private transfers, excursions, theme park tickets and other attractions are non-refundable
  • Offer is subject to change without notice
  • WestJet dollars can be used towards payment of the base package price or land-only booking of an eligible WestJet Vacations booking, available through WestJet’s Contact Centre. WestJet dollars cannot be applied against taxes, fees or charges.
  • One-time Free Name Change:
  • Name changes can be made up until seven (7) days prior to departure*

*One-time free name change is not applicable to single occupancy hotel rooms.

For bookings made prior to March 2, 2022:

  • One time Cancellation Fee Waived:
    • Cancellations made 21 days or more before departure on vacation packages, or before the first hotel’s check-in on land-only bookings, will be refunded to the original form of payment.
    • Cancellations made 20 days to 24 hours before departure for destinations in Mexico and the Caribbean, and 20 days to seven (7) days before departure for destinations in Canada and the United States, will result in 100% refund to WestJet dollars
    • Funds are forfeit if cancelled less than 24 hours before departure for destinations in Mexico and the Caribbean, or less than seven (7) days before departure for destinations in Canada and the United States
  • One-time Change Fee Waived: 
    • Changes to departure dates, destinations, room categories or occupancy can be made up until three (3) days before departure for destinations in Mexico and the Caribbean, and seven (7) days before departure for destinations in Canada and the United States, subject to hotel and flight availability; changes to the hotel reservation are not permitted. 
    • Change(s) in price may be applicable and residual amounts are forfeit

For bookings made on or after March 2, 2022:

  • One time Cancellation Fee Waived:
    • Cancellations made 21 days or more before departure on vacation packages, or before the first hotel’s check-in on land-only bookings, will be refunded to the original form of payment.  
    • Cancellations made 20 days to three (3) days before departure for destinations in Mexico and the Caribbean and 20 days to seven (7) days before departure for destinations in Canada and the United States will result in 100% refund to WestJet dollars
    • Funds are forfeit if cancelled less than three (3) days before departure for destinations in Mexico and the Caribbean, or less than seven (7) days before departure for destinations in Canada and the United States
  • One-time Change Fee Waived: 
    • Changes to departure dates, destinations, room categories or occupancy can be made up until seven (7) days before departure for all destinations, subject to hotel and flight availability
    • Change(s) in price may be applicable and residual amounts are forfeit

Hurricane/Tropical Storm Travel Protection Plan Policy

If a hurricane or tropical storm travel advisory is issued for your clients’ origin or destination on their travel dates, you may change or cancel their reservation at any time before the first scheduled flight and no change or cancellation fee will be charged.

For hurricane or tropical storm date changes, all travel must be completed within one year and the package value must be the same; if the value of the new package increases, the difference in price is applicable.

For hurricane or tropical storm cancellations, the full value of your client’s vacation package is refunded to WestJet dollars. WestJet dollars expire one year from the date of issuance.