Resources – WestJet Travel Agents

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COVID-19
booking
and refund
policies

COVID-19 resources

Advisories

NEW: Travel advisory page

Maui wildfires – Flexible change/cancel guidelines

Yellowknife – Flexible change/cancel guidelines

Groups

WestJet Air Only Groups: Online instant quote tool

How to log in to the WestJet Air Group Sales Optimization (GSO) tool

Instant quote tool – Requests types and hotel list

Travel agent incentive

Booking
and refund
policies

Schedule change and flight disruptions

WestJet GDS schedule changes

WestJet flight disruption/irregular operations

WestJet Agent schedule changes

Refund policies

WestJet air refund policy

Air Passenger Protection Regulations (APPR) refund process

Ticketing

Ticket validity and travel credits

Ticketing time limits

How to book an extra seat (EXST)

How to book an unaccompanied minor (UMNR)

How to apply a discount code to a booking

Name change and correction policy

Ticketing policy

How to identify WestJet fare bundles in the GDS

Agent
Reference

General information

Air Passenger Protection Regulations (APPR)

Secure flight passenger data (SPFD)

Benefits

At-source published commission (Canada and U.S. point of sale)

At-source published commission (Japan point of sale)

Travel Agent Discount Program

Process documentation

Basic branded fares reference guide

GDS reference guides (Amadeus, Sabre, and Travelport)

WestJet checked baggage

How to pre-pay for baggage in WestJet Agent

Self-serve options

Learn more about our self-serve options

Request a call-back from WestJet

Products
and Services

Inflight service

Different aircraft configuration

Priority services

WestJet Rewards

Our airline partner s

Business Travel Program (BTP)

Groups and Conventions