Resources – A-Z
Last update March 22, 2023
A
Accounting
Advisories and travel requirements
Agent incentives
- WestJet
- WestJet Vacations
Air Passenger Protection Regulations (APPR)
Airline Partners
Amadeus – native quick reference guide
Apollo – native quick refence guide
B
- Baggage FAQs
- Carry-on baggage
- Checked and excess baggage
- Checked baggage fees
- Delayed, damaged and/or missing baggage
- Fishing and hunting equipment
- Lost, delayed or damaged baggage
- Medication and medical equipment
- Musical instruments
- Restricted items
- Special items
- Sporting equipment
Booking
- WestJet Agent bookings
- Booking cancel or changes WestJet Agent.
- Booking seats
- WestJet Travel Bank (from GDS or WestJet Agent tickets) refund request
Booking policies – COVID-19
Brochure – WestJet Vacations
BSP
- BSP – If you are calling in regard to a BSP refund application status, your refund status can be viewed in BSP.
Business Travel Program
C
Car seats and restraint systems
Charter
Commissions
Conventions
Corporate Travel
COVID-19
COVID-19 booking policies
COVID-19 general information
COVID-19 refund policies
- WestJet COVID-19 air refund policy
- WestJet Vacations COVID-19 refund process
- WestJet Groups and WestJet Vacations Groups COVID-19 refund policy
COVID-19 ticketing
D
E
Equipment for infants and children
European flight and service disruptions
F
Fire arms, hunting and fishing equipment
Flight interruptions and passenger rights
G
Galileo – native quick refence guide
GDS reference guides (Amadeus, Sabre, and Travelport)
Groups
- WestJet Groups – Flights
- WestJet Groups – Meeting & Conventions
- WestJet Vacations Groups
- WestJet Vacations Group – Instant quote
I
Insurance claims for WestJet flights
L
Land only bookings with WestJet Vacations
Lounges –
M
P
R
Refunds – WestJet
- WestJet air refunds policy
- WestJet COVID-19 air refund process
- WestJet Travel Bank (from GDS) refund request form
Refunds – WestJet Vacations
- WestJet Vacations booking terms and conditions
- WestJet Vacations COVID-19 refund process
- WestJet Vacations refund request form
Receipts (inflight)
S
Sabre – Native quick reference guide
Schedule
Schedule change
Schedule Irregular operations (IROP)
Seat selection
Secure flight passenger data (SPFD)
Self-Serve Options
Settlement information and calendar (WestJet Vacations)
- Allergies
- Assistance services
- Attendants
- Blind or partially sighted
- Cognitive, behavioral, developmental or psychiatric conditions
- Deaf or partial hearing
- Medication and medical equipment
- Multiple formats policy
- Oxygen needs
- PDF document accessibility
- Questions or concerns?
- Seating accommodations
- Service animals
- Travelling with autism
- Wheelchairs
T
Ticketing
- ADM Policy
- How to apply a discount code to a booking
- How to book an Extra seat (EXST)
- How to book an unaccompanied minor (UMNR)
- Name change and correction policy
- Ticket validity and travel credits
- Ticketing policy
- Ticketing time limits
- Baggage
- Car seats and restraint systems
- Equipment for infants and children
- Expectant and new mothers
- Guardian fare bookings
- Identification requirements
- Infants under 2
- Inflight experience
- Inflight food menus
- Seating and children
- Traveling with diaper bag
- Unaccompanied minor
- WestJet Connect
Travelport – native quick reference guide
Travel insurance claims for WestJet flights
U
United States flight and service disruptions
W
Walt Disney World Resort in Florida
WestJet Vacations
General information
- Agent Incentives
- Booking Terms and Conditions
- Current offers
- Hotels at a glance
- Price Match
- Schedule Changes- WestJet Vacations
- Settlement information
- WestJet Vacations packages with Swoop flights
Groups at WestJet Vacations
- Group Q&A
- Groups – instant quote
- Instant quote approved hotel list
- Request a quote
Land only
Refunds – WestJet Vacations
Self Serve Options
Special offers
Travel Protection Plan