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Updated October 7, 2021

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Resources landing pagehttps://www.westjettravelagents.com/resources/This landing page categorizes content and provides direct links to pages supporting policy documents, process documentation, Agent general reference, and product and service topics.
WestJet air-only bookings – COVID-19https://www.westjettravelagents.com/covid-19-westjet-air-only-bookings/This page outlines our COVID-19 booking policy specific to WestJet air-only bookings and includes information on ATPCO voluntary changes, COVID-19 exception policies, and frequently asked questions regarding cancelling bookings, no-shows, pre-reserved seats and rebooking your client.
WestJet Groups and WestJet Vacations Groups bookings – COVID-19https://www.westjettravelagents.com/covid-19-westjet-groups-and-westjet-vacations-groups-bookings/This page outlines our COVID-19 booking policy specific to WestJet air-only Groups and WestJet Vacations Groups bookings and includes information on COVID-19 exception policies, how to add your client’s WestJet Rewards ID to an existing booking, and frequently asked questions regarding cancelling bookings, commission, insurance claims, future travel credits and rebooking your client.
Ticketing time limitshttps://www.westjettravelagents.com/ticketing-time-limits/This page provides a summary, detailed rules, frequently asked questions, and sample itineraries of WestJet’s ticketing time limits.
How to book an Extra seat (EXST)https://www.westjettravelagents.com/how-to-extra-seat-exst/This page provides process documentation on how to book an Extra seat (EXST) through the GDS.
How to book an unaccompanied minor (UMNR)https://www.westjettravelagents.com/umnr/This page provides process documentation on how to book unaccompanied minors (UMNR) through the GDS and a link for details on our unaccompanied minor program.