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Using ArriveCAN to enter Canada

December 8, 2020


New mandatory requirements

Effective November 21, 2020, all travellers entering Canada at any port of entry are required to provide contact and quarantine information upon and after entry into the country via the ArriveCAN website or by downloading the app.

Need help with ArriveCAN? Visit

Toolkit for travel agents

The Public Health Agency of Canada (PHAC) created a toolkit for travel industry professionals to help support the Government of Canada in communicating these requirements and promoting ArriveCAN to your clients. The toolkit includes guidelines on using the marketing kit as well as a blog post, a fact sheet, social media posts and a video.

Download PHAC’s toolkit here.