A message from Amanda Ierfino & Dave Cecco
Dear travel partners,
As we enter the winter travel season, we want to share our thanks for all you’re doing to support our mutual clients with their holiday travel plans. Your dedication to connecting them with their loved ones, helping them enjoy a relaxing vacation during this busy time of year and creating new memories is truly valued.
We accomplished a lot this year and we’re excited to carry that momentum into 2024. A key focus for us has been investing in our operational excellence program and this remains a top priority. We’re committed to ensuring every WestJet guest’s travel experience is seamless and connected, no matter the destination.
To better support you and our mutual clients, in 2023 we enabled flight readiness and operational communications via SMS text and email. We also added more self-serve options in Manage Trips. We’re always looking for ways to save you time and make the travel experience smoother.
To provide Canadians with access to the destinations they love, we introduced new routes to our schedule. This winter, we grew our leisure offerings with affordable sun getaways from destinations across the country. Our upcoming summer schedule offers greater connectivity between Western Canada and the U.S., along with an enhanced west-to-east network in Canada. Our successful service to Tokyo will increase to daily frequency this summer and we’re thrilled about adding Seoul and Iceland to our network in 2024.
This year, we successfully integrated Swoop and completed the acquisition of Sunwing Airlines. These two significant milestones will allow us to offer a range of travel options on each of our aircraft, from ultra-affordable through to a premium inflight experience.
We also finalized the acquisition of Sunwing Vacations. Alongside WestJet Vacations, the two complementary tour operators will provide greater choice, competitive packages and increased direct access to sun destinations to Canadian travellers.
Looking ahead to 2024, with your continued support, we will continue to grow our airline while maintaining a commitment to reliability, operational excellence and making our mutual clients and people central to everything we do.
On behalf of all of us at WestJet and WestJet Vacations, thank you for all you’ve done to make this a successful year. We’re grateful for your confidence in the year ahead and look forward to another year of partnership. We hope you have a happy holiday season and wish you all the best for 2024.
Vice President, WestJet Vacations