CALGARY, Alberta. March 19, 2019.
This Monday (March 25), our flight schedules will reflect the removal of our 13 Boeing 737 MAX-8 aircraft through the end of April. We continue to monitor this dynamic situation and will balance further extension of a revised schedule as more information becomes available.
WestJet has 168 aircraft, or more than 93 per cent of our overall fleet, that remain in service. You can book your clients with confidence knowing that WestJet continues to fly throughout the network with the safety of guests and employees as the priority. Since the grounding of the MAX-8, of the more than 65,000 guests booked on MAX flights up to March 31, more than 85 per cent had little to no changes to their flight schedules.
We are closely in contact with Boeing, Transport Canada, and other regulators to understand how and when to safely reintroduce the MAX-8 aircraft into service. WestJet remains unrelenting in putting safety at the forefront and will thoroughly evaluate processes, procedures and any further required training before these aircraft once again take to the skies.
If your clients are impacted and you need to make adjustments, continue to use the existing waiver code ‘BMAX0319’. For more information regarding this waiver code, please see the previously communicated document on westjettravelagents.com.
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