Meliá Hotels International

Last updated: May 30, 2023

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Meliá Punta Cana Complex

Discover the Meliá Punta Complex which encompasses Paradisus Palma Real, Falcons Resort by Meliá, Garden Suites by Meliá, Meliá Punta Cana Beach a Wellness Resort & Spa, Meliá Caribe Beach, Cocotal Golf and Country Club and Katmandu Park Punta Cana.

Watch this 2 minute video that guides you through the complex and each of the resorts.

Take a 360 degree tour of the Punta Cana Complex

Falcon’s Resort by Meliá All Suites and Katmandu Park (Formerly Paradisus Grand Cana)

An elevated all-inclusive “resortainment” experience in stunning Punta Cana

Experience a five-star all-inclusive getaway that indulges your every whim. From dazzling beaches and lounge-worthy pools to immersive entertainment and world-class dining.

All rooms include either single or multi-day Katmandu park access passes.

The Beyond Room Experience, upgrade your clients.

Your clients will thank you when they return! They will have the best experience in Falcon’s Resort by Meliá – All Suites Punta Cana when you upgrade their stay. Clients will receive exclusive benefits, a Multi-Day Pass to Katmandu Park, personalised concierge and turndown service, and a special dinner at the Swim-up Pool (one per stay). As well as they will enjoy assistance with priority reservations for activities and restaurants. Beyond Rooms offer oversized suites with luxury amenities designed for a perfect family stay.

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Katmandu Park Punta Cana

Katmandu Park, Punta Cana brings the story of the Hidden Realms to life through one-of-a-kind family-friendly attractions and immersive media-based entertainment utilizing first-of-its-kind technology.

Only there, your clients will venture into the Himalayas in the Legend of the Desirata™; experience a daring underwater rescue aboard the Voyage of the Fathom Wanderer™; and blast their way through an unforgettable game of chess in the Challenge of the Mad Mage™!

Extreme mini golf: Your clients can brave collapsing tunnels, wander ice caves, and putt down a waterfall! They can choose a course or play all 36 holes.

High obstacle/ropes courses: Trek through exciting obstacles for a breathtaking view of the village. Bridges, cargo nets, seesaws, and more make this High Point Adventure a journey unlike any other.

Adrenaline courses: Client can challenge their skills of strength and agility on four high adrenaline courses. Traverse spider walls, crawl tubes, and rope swings

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Garden Suites by Meliá

Key selling points:

An all-inclusive resort where comfortable suites – some with direct pool access – blend seamlessly with the island’s natural beauty. Enjoy unlimited access to a spectacular water park and restaurants at the exclusive Falcon’s Resort by Meliá – All Suites Punta Cana.

Clients may enjoy complimentary green fees at Cocotal Golf and Country Club. Includes round trip transfers (with prior reservation), basket of balls for warm up.


The most unique and challenging course in Punta Cana mergea with the Dominican landscape around Bavaro Beach. The 27-hole, par-72 Cocotal golf course helps beginners and intermediate golfers improve their game. Designed by Jose Gancedo, the staff are also available to play a round with your clients to test their skills.

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Paradisus Palma Real Resort

Key selling points:

  • Fully renovated
  • The Reserve and Nikté sections offer your clients the best rooms with exclusive access to sections of the resort and concierge service.

An elegant, all-inclusive beach front experience

Exclusive beach front resort, fully renovated, with colonial style architecture with Hispanic influences. The resort, which has an elegant and classic flair, comprises modern, brand-new suites and utmost attention to detail. Whether traveling with the family or on an adults-only vacation, this all-inclusive resort in Punta Cana guarantees endless unforgettable surprises.

Introducing The Reserve (Adults Only) and Nikté (Family Friendly): experiences with services designed to pamper your clients. They will enjoy luxury and comfort while staying in the resort’s newly renovated guest rooms and suites, with swim-ups with direct access to the pool or gorgeous ocean views. The restaurants, which have been recently renovated, will take them on a journey of flavors through the different culinary specialties.

The Reserve at Paradisus Palma Real – Adults Only (18+) and The Nikté – Family Friendly exclusive benefits:

Clients will enjoy access to the hotel’s VIP areas, a private pool and beach area, with personal concierge services. Plus the Destination Inclusive® listed below.

Destination Inclusive® experiences of upgrading to The Reserve or The Nikté:

  • Catamaran experience with private beach with yoga class and local meal.*
  • Priority booking at YHI Spa and access to water ritual at YHI Spa
  • Priority booking in all the restaurants, a private reception area for check-in and check-out, and exclusive activities such as Glamping a beach BBQ reception.
  • Special details such as a turndown service every evening, a pillow menu, personalized minibar and espresso coffee maker.
  • Personal Concierge dedicated to helping guests with all their needs. Your clients can stay in touch with concierge 24/7 via instant message. They can request a personal tour of the resort, suitcase packing and unpacking service (subject to availability) and a shoe-shine service. They can also arrange an ironing service (1 non-delicate garment per person per day), reservations for restaurants and activities.
  • Pool and beach concierge services and areas: offer delicious snacks, fresh fruit and refreshing beverages and juices. Sunglasses cleaning service, water vaporizers, and aromatic cold towels.
  • Access to newspapers and magazines available via the Meliá app or be entertained with a board and card games.
  • The Reserve offers guests an adult only areas. Access to The Reserve Lounge with premium-brand drinks and snacks, The Reserve pool and a private beach area with waiter service. Clients will also have access to restaurants reserved only for The Reserve guests.
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Meliá Punta Cana Beach Resort a Wellness Inclusive Resort for Adults Only

Key selling points:

  • Resort designed around wellness with experiences that encompass.
  • Upgrade your clients to The Level section to take advantage of complimentary spa treatments.

Your clients will enjoy one of the most beautiful beaches in Punta Cana and they can discover the journey to their best self with perfectly developed unique spaces that will stimulate their senses.

Tropical nature integrates perfectly with the resorts exceptional dining options, a fabulous YHI Spa, fantastic swimming pools, and Wellness-Inclusive rooms meticulously designed to improve their rest and relaxation in partnership with Delos. Hotel for adults only (+18 years old)

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Meliá Caribe Beach Resort

Key selling points:

  • Located on a wide stretch of Bavaro Beach
  • Amazing waterpark

A tropical setting for your clients Playa Bávaro family vacation.

Located in Punta Cana, this magnificent hotel is surrounded by exotic gardens, and it set alongside long, white beaches bathed by the turquoise waters of the Caribbean Ocean. Superb facilities and exceptional service in a space designed to guarantee relaxation and family fun.

Paradisus Resorts

Paradisus Destination Inclusive®

Going one step further, Meliá Hotels International bring the destinations to your clients with a carefully curated range of activities inside and outside the hotel that will allow your clients to immerse themselves in all that makes it unique.

Destination Inclusive® experience is available at no extra cost and includes:

  • Workshops with local artisans
  • Private cooking classes with a chef
  • Personalized yoga classes by a crystal clear cenote and much more.
  • All of this embraced by their luxurious All Inclusive.

Life enriching experiences

Meliá encourages guests to seek out more from Paradisus through unparalleled immersive experiences. Diverse workshops that drive the point of sustainability, culture, art and adventure delivered by experienced professionals.

Paradisus Cancun

Key selling points:

  • Location, location, location – this fabulous resort sits on a beautiful stretch of beach within the Cancun Hotel Zone.
  • This resort is an endless garden oasis, perfect for clients who appreciate plant purified air.

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Paradisus La Perla Adults Only

Key selling tips:

  • Amazing stretch of beach in Playa del Carmen
  • Delicious and sustainable eats: There are many restaurants to choose from but guests shouldn’t miss out on the resort’s culinary masterpiece: Martin Berasategui’s 5-Diamond, AAA Awarded Restaurant, Passion. 

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Paradisus Playa Del Carmen

Key selling points:

  • Great beach for clients travelling with little kids. Calm waters, wide sand areas and gentle entrance into the ocean.
  • Amazing kids club with enhanced program to educate, discover and captivated their young growing minds.

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Paradisus Los Cabos Hotel

Key selling tips:

  • Kanna Beach Flavors serves organic cocktails and mojitos on the sand, while the other dining establishments offer dietary alternatives for those with special restrictions or just watching their waste line.
  • This fabulous resort is part of The Leading Hotels of the World. A selection of the most prestigious and luxurious hotels in the world. A select club that requires the highest of standards of quality and distinction to achieve the comfort and wellbeing of the clients.

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Meliá Resorts

Meliá Orlando Celebration (formerly Melia Orlando Suite Hotel)

Key selling points:

  • Heated pool, year round with a beach style entrance making it easy for the littles to get in and out.
  • Complimentary transfers to the parks: As an official Good Neighbor at Disney World Hotel, Meliá Orlando Celebration provides courtesy transfers to all Disney Parks and more.

This hotel in Orlando is an oasis of comfort right next to the kingdom of dreams to be discovered with your clients family. With spacious rooms, a fantastic pool, delicious American cuisine and endless leisure opportunities.

This resort has large rooms to accommodate families of any size with every imaginable comfort and fantastic facilities such as its 360 infinity pool. We also offer transfers to and from the theme parks.

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Meliá Cozumel

Key selling points:

  • Big beautiful wide beach, unique for Cozumel resorts.
  • YHI Spa Cozumel is certified to treat guests with cancer.

A Mayan Caribbean treasure where clients can lose themselves in an oasis of calm

Cozumel is one of the most beautiful islands in the Caribbean. A World Biosphere Reserve and diverse paradise, with stunning beaches and lively yet serene vibe. This awesome all-inclusive resort, set in tropical gardens with comfortable rooms and spectacular swimming pools also features excellent restaurants serving international cuisine and a fully equipped spa and gym.

Meliá Cozumel lies alongside a white-sand beach with turquoise waters, offering ultimate comfort thanks to its extensive facilities. Chill out in an unbeatable setting with an extensive activities and entertainment program for both kids and adults.

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Meliá Puerto Vallarta

Key selling points:

  • A wide variety of activities for guests of all ages:  Yoga, stretching, beach volleyball, beach soccer, water exercise, water polo and pool games. Vast amount of non-water activities too ping-pong table, tennis courts, a climbing wall, batting box, archery and rifle shooting.
  • Balconies that overlook the ocean.

Extraordinary all-inclusive sunsets over the Pacific

A hotel with balconies overlooking the immense Pacific Ocean, set in a tropical garden. A hotel that encapsulates the genuine essence of the most beautiful Mexico. A four-star vacation resort that goes far beyond the traditional concept of all-inclusive service. Comfortable rooms, magnificent pools, palapas and restaurants for sampling all the local flavors.

In an exclusive corner of Marina Vallarta, bathed by the Pacific Ocean, this warm and friendly resort hotel is the perfect choice for family trips. Meliá Puerto Vallarta is perfectly integrated with its extraordinarily beautiful natural environment, where iguanas bask in the sun and birds hover over the sea. Harmony is guaranteed during your stay by a visit to the YHI Spa in the middle of a beautiful lake.

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Terms and conditions:

Garden Suites Complimentary Golf:

Mandatory golf cart fee applies and are payable per person in a shared golf car. Green fees and cart fees are non-transferable or interchangeable. Green fees are subject to availability. Reservations should be processed via info.cocotalgolf@melia.com. For more information regarding what is included, reservations and cart fees, please visit www.cocotalgolfclub.com.

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